Corporate/Private Rate Plan Terms & Conditions
Service is available 24/7.
Our office hours are 7 am - 8 pm, M-F, and 8 am - 6 pm Saturday. Our
closed Sundays. A 24
hour or more advance reservation is recommended.
Monthly rate plan goes from
1st - 31st of each month.
For airport service pick-ups between 11:00 PM and
12:59 AM, a $15.00 service fee applies. For airport service pick-ups between 1:00 PM and 2:59 AM, a $20.00 service fee applies. For airport service pick-ups between 3:00 AM and
3:59 AM, a $10.00 service fee applies.
Rate Plan may be changed by My Chauffeur at
TRIP CANCELLATION POLICY: If your flight is cancelled, the passenger must
call My Chauffeur to cancel or confirm their new flight # at least 2 hours
before scheduled pickup time or the scheduled PDX landing time. If any cancellation occurs less than two (2)
hours before a scheduled pick-up time, full charge equal to the cost of the trip
plus the 20% service fee, is charged to the customer’s credit card. 2-hour
cancellation notice must be by phone call or text message.
cancellations will not be accepted.
The final decision with cancellation policies lies solely with My Chauffeur.